Client Onboarding Supervisor

Stanowisko: Client Onboarding Supervisor

Miejsce pracy: Warszawa

Data dodania: 18.02.2021

Diverse CG is a modern technology company, gathering in its ranks IT related professionals. Due to the continuous development and the large number of recruitment projects that we carry out for our Partners, we are looking for a person for the position:

Client Onboarding Supervisor

Responsibilities:

  • Responsible for customer interaction, documentation issuance, review and system setups
  • Demonstrates high level of diligence, motivation and organizational skills. Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
  • Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
  • Supports the motivation of staff through constant interaction with the team. Ensures team delivers as per service level agreements
  • Understands client requirements and implements them correctly
  • Ensures a strong and robust processing environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points. Identifies means to reduce transaction defects (internal and external)
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding the business, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Requirements:

  • 0-2 years of experience preferred with corresponding supervisory experience
  • Finance or economics education background preferred
  • Good interpersonal communication skills. Able to communicate with internal and external business partners
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Demonstrated Project management skill including financial cost management skills
  • Advanced execution skills in a multi-tasking mode. Exposure to Customer Service and handling of system, testing and rollouts
  • Ability to interact confidently with senior management and / or regulators. Ability to coach and develop people, identifying and retaining talent. Able to partner with businesses and other support functions at senior levels in setting strategy and priorities. Able to strive under pressure and covert opportunity from risk
  • Proficient knowledge of English (written and spoken)
  • Bachelor’s/University degree or equivalent experience

Offer:

  • Private medical care
  • Various forms of employment
  • Constant support of dedicated consultant
  • Team-building events organised by DCG
  • Competitive salary adequate to experience and skills

 

Przed wyslaniem CV/dokumentów aplikacyjnych, uprzejmie prosimy kandydatów o zapoznanie się z klauzulą informacyjną.

Po zapoznaniu się z klauzulą informacyjną podaną przez Administratora Danych dobrowolnie wyrażam zgodę na przetwarzanie przez Ogłoszeniodawcę moich danych osobowych, zawartych w mojej ofercie pracy, dla potrzeb procesu tej rekrutacji oraz dla realizacji przyszłych projektów rekrutacyjnych.

Agencja doradztwa personalnego (nr licencji 4642)

Dane spółki: Diverse CG Sp. z o.o. Sp.k., ul. Towarowa 28, 00-839 Warszawa                                                     

REGON: 141316780

NIP: 5222877930

KRS: 0000733458

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